If you choose not to pay the monthly battery backup maintenance plan fee with your fiber-optic phone (and Internet services), you take the risk of your phone services not working during a power outage. However, ITS Fiber highly recommends you have the BBU maintenance plan to avoid paying for a replacement battery, a replacement unit or the cost of installing either of those.
If you opt out of having the monthly $1.95 or $5.95 fee, then you will be responsible to pay ITS Fiber for the battery replacement at the current retail prices or for repairs, if required.
The current fees for a replacement battery from ITS Fiber are:
$29.95 – 8-hour battery
$179.95 – 24-hour battery
$119.95 – 8-hour battery + Installation
$279.95 – 24-hour battery + Installation
The current fees for a Battery Backup Unit (case) w/new battery from ITS Fiber are:
$79.95 – BBU w/8-hour battery
$239.95 – BBU w/24-hour battery
$189.95 – BBU w/8-hour battery + Installation
$359.95 – BBU w/24-hour battery + Installation