Managed IT Services

Managed IT Support Services

 
Let us handle IT for you.
A team of experienced, certified IT professionals are on ITS Fiber staff to serve business customers in a number of capacities. Various levels and types of Managed IT Support products are available.
 
We have services that complement your ITS Fiber Cloud Voice or ITS Fiber Metro Broadband products. You may also choose to purchase a customized IT Support Plan to maintain, monitor and support your office network and/or computers. For Data Center colocation customers we can be an extension of your IT Department with our "Smart Hands" service.
 
These are some of the IT Support Solutions we offer:
 
Managed Network Support* (HPBX Phone Systems/Broadband service customers)
When you subscribe to our ITS Fiber Broadband or Cloud Voice including HPBX Phone Systems, you have the option of having our highly trained staff monitor and manage the hardware for your network.*
 
These are just some of the network support options available:
  • Manage/monitor routers (firewalls)
  • Manage/monitor switches
*Managed Network Support only available if using ITS Fiber installed network hardware.
 
Managed IT Plans (For office networks and/or computers)
Don't have a company IT Technican or Department? ITS Fiber can act as your IT Department by providing custom or hourly service plans for your office network and/or computer maintenance. These services include, but are not limited to:
  • Site/Network Evaluations, Consultation and Design
  • Preventative Maintenance - software updates, backup, scanning
  • Remote or Onsite Support - For Computer or Network monitoring/repair/recovery/installs/functions
  • Hardware/Equipment sales

"Smart Hands" Service (Colocation Data Center customers only)
This service assists clients by performing basic functions to their equipment located at the ITS Fiber Data Center. Troubleshooting and maintenance handled by our technicians maximizes operation time and reduces costs by eliminating the need to dispatch your company's personnel to perform routine and basic tasks.
 

Spotlights

Sleep Better

 
Have peace of mind knowing that your critical business data is safe and secure.
 
Conveniently located inland on the eastern side of Florida, and less than a two hour drive from many major cities in South Florida, our data center is both accessible and protected from serious damage in the event of a hurricane.  Why incur travel costs and time delays associated with far-away centers when you can colocate or host your servers nearby?
 
Call us at 772-597-FIBER (3423) to schedue a tour of the facility or request a quote.