If you choose not to pay the monthly battery backup maintenance plan fee with your fiber-optic phone (and Internet services), you take the risk of your phone services not working during a power outage. However, ITS Fiber highly recommends you have the BBU maintenance plan to avoid paying for a replacement battery, a replacement unit or the cost of installing either of those.
If you opt out of having the monthly $1.95 or $5.95 fee, then you will be responsible to pay ITS Fiber for the battery replacement at the current retail prices or for repairs, if required. All batteries purchased from ITS Fiber are under manufacturer's standard warranty.
The current fees for a replacement battery from ITS Fiber are:
$29.95 – 8-hour battery
$179.95 – 24-hour battery
$119.95 – 8-hour battery + Installation
$279.95 – 24-hour battery + Installation
The current fees for a Battery Backup Unit (case) w/new battery from ITS Fiber are:
$79.95 – BBU w/8-hour battery
$239.95 – BBU w/24-hour battery
$189.95 – BBU w/8-hour battery + Installation
$359.95 – BBU w/24-hour battery + Installation