Noticeably Better ITS Fiber Support for Business Customers

One of the primary benefits of being and ITS Fiber Business customer is working with a team of LOCAL people. Imagine speaking with the same person each time you have questions or need technical support and having a dedicated account manager. We’re proud of our professional staff and the NOTICEABLY BETTER service they give.

To report issues or get questions answered about your ITS Fiber Business services,
please call 772-597-3423 or see the Support Escalation list below.

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First Level Contact

Customer Support

772.597.3423

855.503.3027
itsfiber@itsfiber.com

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Second Level Contact

Allie Meyer
Account Manager

772.597.5262
alliem@itsfiber.com

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Third Level Contact

Kris Boon
Manager Customer Operations

772.597.3776
krisb@itsfiber.com

Have questions or need assistance with using your Cloud Voice (Hosted PBX) Phone System?
See below for our User Guides and Tutorials.
User Guides:

Hosted PBX User Guides
(Cloud Voice)

Polycom ADMIN User Guide
Polycom VVX 500/600 User Guide
Polycom CommPortal User Guide
Polycom Mass Announcement User Guide
Conference Bridge User Guide

Hosted PBX Quick Guides (Cloud Voice)

Poly 250/350/450 Quick Guide
Polycom 411 VVX400/410 Quick Guide
Polycom VVX500-VVX600 Quick Guide
Polycom RealPresemce Trio 8500-8800 Quick Guide

Quick Guides

Admin CommPortal Quick Guide
User CommPortal Quick Guide
Easy Auto Attendant Quick Guide
Premium Auto Attendant Quick Guide
MaX UC Mobile Quick Guide
MaX UC Desktop Quick Guide
MaX Meeting for Desktop Quick Guide
MaX Meeting for Mobile Quick Guide
Standalone MaX Meeting
Voice Operator Panel QuickGuide
Call Recording Quick Guide
Fax Agent Quick Guide

MaX UC Desktop Basic Features and Settings Video Tutorials: