Business Support

Noticeably Better ITS Fiber Support for Business Customers

One of the primary benefits of being and ITS Fiber Business customer is working with a team of LOCAL people. Imagine speaking with the same person each time you have questions or need technical support and having a dedicated account manager. We’re proud of our professional staff and the NOTICEABLY BETTER service they give.

To report issues or get questions answered about your ITS Fiber Business services,
please call 772-597-3423 or see the Support Escalation list below.

First Level Contact

Customer Support

772.597.3423

855.503.3027
itsfiber@itsfiber.com

Second Level Contact

Allie Meyer
Account Manager

772.597.5262
alliem@itsfiber.com

Third Level Contact

Kris Boon
Manager Customer Operations

772.597.3776
krisb@itsfiber.com

Have questions or need assistance with using your Cloud Voice (Hosted PBX) Phone System?
See below for our User Guides and Tutorials.

Hosted PBX User Guides
(Cloud Voice)

Polycom ADMIN-UserGuide
Polycom335-UserGuide
Polycom450-UserGuide
Polycom550-UserGuide
Polycom650-UserGuide
Polycom CommPortal-UserGuide
Polycom Mass Announcement-UserGuide
Conference Bridge-UserGuide

Hosted PBX Quick Guides (Cloud Voice)

Polycom335-QuickGuide
Polycom450-QuickGuide
Polycom550-QuickGuide
Polycom650-QuickGuide
Polycom670-QuickGuide
Polycom VVX500-VVX600-QuickGuide
Polycom CommPortal-QuickGuide
Polycom Easy Auto Attendant-QuickGuide
Polycom Premium Auto Attendant-QuickGuide

Accession Desktop+ Mobile Guides

Accession Mobile Support

Accession Mobile & Desktop

Accession Mobile App-QuickGuide
Accession Desktop App-QuickGuide

Video Tutorials: To Come