(Covers inside phone/Internet wiring and jacks only)
FREE Service Calls
to your location by ITS Technician to identify the source of inside wiring issues only.
FREE Repair
of inside wiring and modular jacks.
Covers both phone and Internet inside wiring.
(Advanced support for your Wi-Fi network)
Prompt Comprehensive Remote Support of Wi-Fi
Most issues resolved in minutes
Remote Assistance with Connection
of additional wireless devices
FREE CommandIQ App
to self manage your Wi-Fi network
FREE Repair or Replacement
of ITS provided equipment***
(Advanced Tech support, maintenance, and extended Wi-Fi coverage included in one plan)
ALL FEATURES
of the Wire Support Plan included
ALL FEATURES
of the Managed Wi-Fi Tech Support Plan included
FREE Technician Service Calls
to identify the source of phone, Internet
and/or Wi-Fi issues
FREE Wi-Fi Extension Unit (804 Mesh)**
Extend the Wi-Fi signal in your home
* Non-fiber customers may have some limitations of support or features. ** Additional access point unit that meshes with your router to enlarge your Wi-Fi network. Also covers repair and replacement of defective unit. *** Covers GigaCenter or TP Link router.
Prompt Remote Support
Fix most streaming TV issues with a phone call
and no waiting on a technician
Technician Home Service Call
Only if your issue can’t be handled remotely.
Streaming Services and Apps Consulting
We can help you decide the best Streaming App solutions, and help with basic usage of Steaming TV.
Save on Streaming Device Set Up
Save up to $196!
Recuced fee ($50 per device) for set up of steaming video device(s) or Smart TV (up to 4 devices)
(For customers who want the ultimate support and coverage for all services, including streaming video)
Full Tech Support
of all voice, internet, Wi-Fi
and streaming video issues
ALL FEATURES
of the Premium Tech Support Plan
included
ALL FEATURES
of the Streaming Video Tech Support Plan
included
(The ultimate tech support for all services, plus an upgraded Wi-Fi router and Smart Home Hub)
ALL FEATURES
of the Ultimate Tech Support Plan included
Upgraded GigaSpire Router
the world's most powerful router for maximum
home Wi-Fi coverage
Smart Home
Hub capability
*Non-fiber customers may have some limitations of support or features.